The following is an analysis of the policies of the National Authority of Regulations (ENRE) and the effect on the quality of electric service in different sectors (Generators, transportation, distributors, suppliers and services within the electric branch, as well as the clients), and the consequences on the distributing companies.

The initial conditions of the networks of the distribution company (Edenor S.A.) are described, at the time of its privatization, the exact actions of quality improvement and the results.

The implementation of the Quality Control System is described at an individual client level, showing the earliest information obtained.

The report is based on the analysis of the current legal documentation, field information, and its processing in the computer systems that have been developed.

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