Collaborative Innovation - Engaging the Organization's Tacit Knowledge
- Shafnas Siddiq (ADNOC Gas Processing) | Shaima Al Marzouqi (ADNOC Gas Processing) | Afra Al Rayssi (ADNOC Gas Processing)
- Document ID
- Society of Petroleum Engineers
- SPE Middle East Oil and Gas Show and Conference, 18-21 March, Manama, Bahrain
- Publication Date
- Document Type
- Conference Paper
- 2019. Society of Petroleum Engineers
- 3 Production and Well Operations, 3.5 Well Intervention, 3.5.1 Candidate Selection
- innovation management, ideation, Collaboration, brainstorming, Knowledge management
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- 16 since 2007
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Over the years, most leading organizations across the globe have realized that innovation is essential in the active pursuit of excellence. Which is why we continuously need to find new tools, as well as evolve current methods and breathe new life into the way we work. This paper provides a unique approach to using collective experiential knowledge to solving organizational challenges by brainstorming fresh and creative ideas, develop and accelerate their implementation, and ensure value delivery.
An approach that promotes cross functional collaboration to drive innovation in the way an idea is completely realized through employee empowerment. This approach ensures empowerment to the bright and talented employees there by increasing their engagement to the organization and its challenges. Problem solving in today's environment cannot be isolated to the management, but has to be cascaded down to the employees. Knowledge café approach promises to ensure alignment of the internal innovators to the organization's strategic challenges.
Knowledge Café is a brainstorming approach that brings together group of experienced employees on a collaborative platform to brainstorm and implement solutions to resolve identified challenges. The complete process has the following seven steps:
Identify challenges for the organization
Ideation Retreat - Innovation Brief, familiarize challenges, brainstorm, select Ideas and form project teams
Project Charter with detailed scope, team, approach, plan, budget estimates, etc.
Acceleration - sponsorship and resource allocation
Realization - Idea implemented and value delivered
This is supported by an online ideation platform, "Ideas Oasis", which helps to crowdsource ideas and turn them into reality. It helps us to manage the process from idea creation, evaluation and approval, to implementation and reward. The system also provides a reward store ‘Ibdaa Souq’, where employees can get rewarded and recognized instantaneously based on ‘Ibdaa Points’.
An important aspect of empowerment is the concept of "Innovation Reputation", which is a relative ranking based on your success an innovator within the organization. The higher your reputation ranking, the more privileged you are as an employee in the organization.
Empowering employees through knowledge cafes, ensures the use of organizations collective wisdom to be utilized for organizational improvement. Participation in the knowledge café ensures that employees are continuously developed to their fullest potential at a fast pace, honing their skillsets and competencies, increasing collaboration within group and motivating teams within the workplace. The knowledge café is a tool to utilize the tacit experiential knowledge of the employees to solving organizational challenges, what is in essence is creating a "leaning organization". Such a state constantly drives the organization to:
Enhance collaboration and motivate employees through empowerment
Churn out fresh and more innovative ideas
Develop and accelerate the implementation of these ideas
Ensure its completion and value delivery
|File Size||1 MB||Number of Pages||12|