Organizations measure or monitor single KPI and present this information at various operation stage for different levels of stakeholders and business managers. This becomes significantly complex and challenging when the requirement is to monitor multiple KPIs simultaneously. Higher level decisions are required to be made as to which KPIs are the most important and correctly represent the business unit activities. This leads to oversight, if multiple factors including priority and criticality of a certain KPI is not taken into consideration, and sometimes, the selected KPI can often be a reflection of SME bias than the relevance with the business unit performance.
This article presents a risk based approach in developing an un-biased composite KPI to measure the Performance of Radiation Protection Activities. The emphasis is to derive a measurement index, which adequately reflects the performance of radiation protection activities, in accordance with their importance and criticality to operations