With an ever-growing global trend of outsourcing non-core business activities to third-party contractors across all industries, the challenge and opportunity lies in establishing a robust contractor management process.

Drawing from experience from over 370 Hiring Clients and 55,000+ contractor companies, mostly from the oil and gas industry, several key elements have been identified that are strategic attributes of leading edge contractor management practices. These are communication, consequences, guidelines, integration, and technology.

This paper demonstrates how these elements can foster an improved culture of prevention in the ever-growing sector of outsourced operations. These findings highlight the importance of consistent expectations and requirements tailored to local operating conditions in order to drive safety performance. Through use of a system for managing and evaluating contractor safety data, client companies have seen significant improvement in their contractors' performance. For companies that hire contractors, the elements discussed will assist by providing ideas for benchmarking and give useful and actionable takeaways for enhancing contractor management processes.

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