Crude oil production in Um-Ghdair field is consider one of the most complex operational activities in Kuwait Oil Company due to high water cut percentage, asphaletene flocculation, high viscosity and tight emulsion phenomena. As the fluid travels through the reservoir, wellbore, flowline, all the way to the gathering center, the state of initial equilibrium is disturbed leading to change in the chemical composition of the crude oil. As pressure and temperature continue to drop, and gas escapes, more asphaltenes and heavy components may continue to flocculate all the way throughout the system until the petroleum reaches its final destination. In this pilot project, asphaltene inhibitor and viscosity reducer agents were selected for reducing oil viscosity and breaking the tight emulsion phenomena in the selected piloting well in Um-Ghdair field. It was noticed that there is an asphaltene compounds flocculate in the interface between oil and water leading to increase crude oil viscosity. The best two among 22 chemical formulations tested through the screening process at lab scale and take it to pilot stage. Additionally, the pilot study examined the influences effective for surfactants such as water composition, temperature, concentration, pH and total dissolved solids. It was noticed that the viscosity reduction and the water separation improve with increasing surfactant concentration and increasing temperature up to 50 °F. Two formulations were selected based on cost effective optimal concentrations of surfactant that identified from the bottle test. The pilot has been implemented successfully in the field, resulting a reduction in non-production time and increase the oil mobility from the reservoir.