This paper presents a framework and a systematic top-down approach for implementing a company-wide operator-service company integration program for well construction services called integrated competence. The paper describes the key aspects of implementing the integrated competence program: goals, objectives, critical success factors, levels of integration, asset selection and targeting, value creation and key performance indicators (KPIs), multiskill roles, onshore and offshore team configurations, training, and change management.

The integrated competence program developed by StatoilHydro and Schlumberger is an initiative under StatoilHydro's Integrated Operations (IO) corporate initiative and was applied to StatoilHydro's standardized well construction process. The joint team configurations in StatoilHydro's Onshore Operations Centers (OOC) improved collaboration in all phases of the well construction process, and the Schlumberger Support Center provided remote support of drilling operations. In addition, the paper describes two case studies used in the development of the wider program.

The framework, program approach, challenges, and results presented in this paper provide the E&P industry with an example of operator-service company integration, with possible implications for their own current and future digital initiatives, particularly those focused on the well construction process.

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