Although producing oil is a complex activity, the support of the total operation of any producing asset is hampered by several factors – remote locations, limited data access, low bandwidth data connections, distributed specialists and fragmented support teams. At the same time pressures of less personnel in-situ at the production and support centres is increasingly evident.

Challenges also exist of trying to ensure the optimisation of Production and operate with zero accidents, safety compliance, additionally in a ever-changing world we face increasing environmental monitoring and compliance regulations

Increasingly industry is turning to the people factors to try and assist the Oil & Gas Industry achieve the above objectives. Industry shows that people factors account for 35%-45% of abnormal situations in the process industry however the team resolving these situations are effectively individuals working on a common problem, rather than a team working together. Predominantly, this is because the team cannot see the same thing or look at issues together in real-time.

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