A management system is a company's corporate-wide standardized framework of processes and practices used to ensure that an organization can fulfill all tasks required to achieve its objectives. For example, an operational excellence management system provides standardized guidelines and practices to enable continuous improvement of the organization's operational risk mitigation competence. The simplest frameworks include the ability to execute – "Plan, Do, Check, Act." A more complete management system would include accountability and a schedule for activities to be completed, as well as auditing tools to implement corrective actions in addition to scheduled activities, creating an upward spiral of continuous improvement facilitating operational risk management across the enterprise.

As a startup drilling contractor, implementing a management system and defining a corporate culture can be a daunting task. Part of the culture that must be nurtured is an environment of accountability. One such contractor, hereafter known as the "Company" employed a preferred practice enterprise risk management tool already utilized by many major operators. The idea is simple; develop a culture of accountability by using proven business processes already employed by many major operators. Starting with a small scope of functionality using incident reporting and action item tracking, this Company has formed the backbone of a true accountability system. With initial success in tracking closure of action items, the Company is now posed to expand the tool with dedicated modules to govern other processes within the management system including:

  • Management of Change

  • Training Requests

  • Audit/Assessment Module

  • High Value Learning Events

  • Behavior Based Safety Observations

  • Health, Safety and Environment (HSE) Metrics

Many companies use different software technology toolsets to strengthen their execution of various management system processes with the goal to reduce costs incurred from loss events (injuries, spills, asset damage, operation shut-downs, etc.) on a global scale. A successful management system framework should enable transparency and accountability across all facets of the organization using centralized tools.

Many of these management systems have similarities and a common intent. However, often the case is management systems exist in the form of three-ring binders that sit on the shelf and therefore scarcely reflect the realities of how business is run in the field.

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