Human error plays a significant role in oil and gas pipeline systems’ incidents and accidents. According to one study, operator error was the "direct cause" and was responsible for 30.9% of 500 incidents involving pipework failure and subsequent chemical release. The material presented in this paper is based on findings of an investigation of control room operations of a U.S.- based oil and gas pipeline company. Notwithstanding, the utilized framework and its findings could be applied to the control rooms of other pipeline systems. Both the micro- and macroergonomic considerations are discussed; suggestions for the reduction of potential for human error through the elimination of human-task and human-machine mismatches are offered.

Keywords:
gas monetization, consideration, integrative micro-and macroergonomic framework, meshkati, human error, control room, interruption, artificial intelligence, knowledge management, accident
Subjects:
Pipelines, Flowlines and Risers, Natural Gas Conversion and Storage, Professionalism, Training, and Education, Information Management and Systems, Liquified natural gas (LNG), Communities of practice, Knowledge management
Copyright 1994, Society of Petroleum Engineers
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