Abstract
For many years Shell, have shared at SPE conferences the insights gained from research together with universities of Leiden, Manchester and Aberdeen, into incident prevention and human behaviour. Some of the tools developed from this research, notably Tripod BETA and Tripod DELTA have been made available to the industry. During the last conference an overview was given of 15 years of research and its results. The present paper provides an overview and update of recent research, the practical tools that have been developed and the methods and strategy to successfully turn science into practice. A stage has now been reached in which these "Hearts and Minds" tools really start to make a difference and successes become visible in the form of revived enthusiasm and genuine care for HSE, which is not forced by the management system but comes from "inside" because the people believe in it. As Shell believes that the tools represent "best practice" in behaviour and culture change programmes they are made available at this conference.
