This paper describes Quality's role in HSE systems and provides detail information on one offshore drilling contractor's HSE system through the company's quality system, Global Excellence Management System (GEMS).
Quality tools used in HSE system
Elements/main areas of the management system and integration with HSE
Comparison of international standards and regulatory requirements for HSE & Quality.
IMO ISM Code
API Spec Q1
Malcolm Baldridge National Quality Award Program: 2002 Criteria
Workforce involvement and implementation to meet system objectives
Use of Best Practices in development of a global system for MODUs
Importance of a Balanced Scorecard
Presented in this paper is an evaluation template for assessing a company's system compliance and key results in several performance measures for HSE.
In the 21st century, good HSE performance is essential to a successful company in the oil & gas industry. There are many approaches in achieving good HSE performance and one drilling contractor has taken the quality approach. By integrating quality throughout the management system, focus on continuous improvement in performance is achieved.
Quality tools can provide management an effective means to continually monitor and manage the company's process to ensure optimal performance. Using these quality tools in the HSE management system can assist the company in achieving its performance objectives.
Flowcharts/process maps, check sheets, cause-and-effect diagrams, and histograms are all quality control tools that can help organize and analyze data to solve problems in the system. Flowcharts, also known as process maps, are a graphical representation of the sequence of steps in a process. This can be a useful tool in the clarification of a process to the workforce. This tool was utilized to clarify the decision making process on when to do a Job Safety Analysis (JSA) and when to conduct Risk Assessments.
Check sheets can be used to note facts and gather data on how often a problem is occurring. An example of a check sheet is the STOP (Safety Training Observation Program) card used from the DuPont STOP program. The program is a behavior based program that teaches line management effective ways to deal with people in work situations. It trains all employees to observe, analyze, correct and prevent unsafe acts and conditions. The STOP card is a simple check sheet where data can be noted and later compiled to note trends in the workplace. A sample STOP card is found in Appendix A.
Cause-and-effect diagrams are a visual representation that shows the relationship of different factors that are thought to affect a problem or a desired outcome. When applied to HSE management systems, this tool is often used in conjunction with Why Tree Analysis to determine the root cause of an incident.
A histogram is a bar graph that takes measurement data, separates it into ranges, and reveals the amount of variation in the data set. This tool is often used with data from safety statistics such as type of incidents, nature of injuries, equipment involved in injuries and injury location. A histogram is a quality tool that is useful in analyzing data and communicating information used in efforts of continuous improvement.