Abstract
Knowledge walks in and out of your offices in the form of your employees experiences, built up career comprehension and organizational adroitness as your employees come to work and then leave to go home everyday. Then at some point they leave and don't come back, they retire, take a job with another company, rotate to a new position or end their consulting agreement and are reassigned to another company. Capturing that tacit knowledge before it walks out the door the last time can bring enormous benefits to your company. Through the corporate quest for knowledge during their career or tenure with the company the company has invested in these staff to acquire the right knowledge. What happens to all their knowledge? The oil and gas industry has a major portion of its work force retiring over the next five years. The process being executed at PTTEP is attacking the capture and reuse of knowledge from those staff who are retiring, rotating or being reassigned head on. They are leveraging the departing person's knowledge to the benefit of the company and those who need to know. That shared knowledge is being reused by those still working on solutions to critical hydrocarbon problems. Knowledge retention and sharing is a process utilizing knowledge management techniques focused on the reuse of the departing staff tacit knowledge across an organization or company. The process as utilized can save oil and gas companies from reinventing by using the knowledge that already exists. The focus of this paper will be how knowledge is being captured and retained from a transitioning workforce at PTTEP and how leveraging this knowledge is creating value for the individuals who are reusing the retained knowledge to the benefit of the company.
