There have been numerous guidelines and protocols on Fatigue Management at the workplace but little is mentioned on feasible and practical solutions to manage the risks. To establish an effective fatigue management programme at the workplace, an integrated approach that leverages on IT solution is essential. As part of an effort to establish guidelines to practical solutions to fatigue related risk, a task force comprising of Specialists (Occupational Health, HSE, Turn-Around Management, Communication & Stakeholder Management), Plant Operation focal persons, Shift supervisors and IT Project team was formed (when). Additionally, a situational analysis was conducted via survey. Survey feedback included information on availability of site procedure to manage fatigue at work, communication/training tool(s), compliance to hours of service limits, and monitoring and tracking of performance indicator(s). There were also a focused group discussion with various stakeholders which included a detailed review of the shift manning procedure and work process evaluation to address fatigue risks among shift workers during normal plant operation and turn around. Detailed analysis was performed to determine common issues that require further mitigation efforts. Key deliverables were identified, which included the development of standardised work process in managing shift work as well as fatigue and development of communication materials with clear messages to reinforce the understanding and actions in fatigue management for employees and supervisors. It also promoted the use of IT Tool i.e eManning® and Gate Access system, in monitoring & tracking compliance to hours of service limits. Approvals and endorsements were obtained from leadership team to roll out the programme. This paper illustrates the integrated approach taken by the organisation to reinforce effective management of fatigue at the workplace.

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