Contractor Management is a key issue for operators to ensure effective Health, Safety and Environmental performance at their drilling and production locations. However, operators managing contractors working for multiple clients, at multiple sites face differing styles and requirements, yet must maintain a high performance safety culture across their activities in accordance with their own policies and requirements.

This paper describes one contractor's perceptions of the HSE Management Systems used by UK North Sea operators. The methodology employed in the study included questionnaires and interviews to determine perception of operator methods and effectiveness. This sought to identify the following.

  • The key drivers in the operators intent in managing contractor HS&E

  • What the Operator did to assist contractor HS&E effort

  • What the Operator could have done better to improve contractor HS&E effort and

  • What the Operator could have done additionally to improve contractor HS&E effort.

Data from personnel at various points in the supply chain were collected. Personnel included senior managers, account managers, field co-ordinators, wellsite engineers and HS&E Managers. The information and experience provides an insight into working together to improve HS&E.

The underlying mechanisms and behaviors within the management systems are discussed. Contractor perception of best practice and improvement opportunities is described. It is anticipated that this is of value in establishing and developing systems to manage contractors and to contractors who seek to work effectively with clients.

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