Abstract
Innovation and technology programs are among the top priority for the success of any industry around the globe. Combining these programs addresses the key gaps that are found on the current practices where a culture of innovation, eco-system and sustainability is captivated by leveraging disruptive technologies including but not limited to generative AI, digital twin, VR …. Etc. The imp act of utilizing a top to bottom approach in running a business has created a barrier in the workforce to adopt new technologies or brainstorm innovative ideas. Even with the engagement form management, leadership, allocating resources, rewards and metrics, yet, it is challenging to experience the change of culture, achieve what innovation program are designed for to gain a competitive edge. Thus, a comprehensive program was established where technology and innovation are presented in one platform. This platform is designed to showcase innovative ideas, technology projects and on-going virtual campaigns across the organization.
To improve and streamline innovative ideas, guiding principles, procedures and the recommended best practices in a concise description were provided and delivered with the help of generative AI that is impeded within the innovation and technology platform. The generative AI is a one example of combining innovation and technology to gain insight based on the organization accumulated experience which were formulated into best practices and procedures along with other suggestions received by the users directly. The ultimate goal of this program is an autonomous and structured approach to refine innovative idea management processes and make it more efficient and valuable. Key metrices were developed as a starting point and are adopted to achieve a set of goals in a value adding system to constantly improve the innovation culture with the focus on quality, scalability and impact on the organization.
Part of the key metrics are the participation rate, idea review rate, approval rate, implementation rate and innovation realized value. These metrics were the starting point to measure the effectiveness of the innovation program. However, when combined with technology deployment, more metrics are added including: technology realized value, approved technology utilization, development of technology roadmap and others. As a result, this unique innovative and technology program has paved the way toward creating the culture of innovation. In addition, it proved its credibility through a comprehensive platform equipped with the necessary tools to effectively evaluate and process innovative ideas and technologies. Moreover, it provided a dynamic guideline for improving the idea evaluation process and enhancing the implementations of innovative ideas and technology deployment companywide.
