Paper summarises the learnings from 3 years of deploying Connected Worker solutions across Operations, Maintenance, Integrity disciplines, on both Core and Campaign activities, in Oil & Gas in the UKCS (United Kingdom Continental Shelf). The primary purpose is to share that experience with industry in order to support other Operators in deploying Connected Worker solutions. The paper considers aspects such as the architecture of the system, the evolution of workflows, the integration of the Connected Worker solution into a data lake and the subsequent deployment of dashboards and automated insights to the supporting technical and management teams. Case study examples are included to evidence those points.

Connected Worker technologies are discussed in relation to their potential as foundational requirements for higher order technologies that drive predictive maintenance and the optimization of maintenance, operations and integrity management processes. In conclusion, five features of the architecture of a Connected Worker solution are noted as being critical to delivering a solution that adds value to the business. The five are: (1) Ease of use by field personnel, (2) Ability to integrate easily with existing systems of record, (3) A simple means of generating workflows that is usable by all technical personnel, (4) An efficient and elegant approach to the ongoing maintenance of workflows and tasks, and (5) Ease of integration with other corporate data structures.

Proposed approaches to delivering these requirements that have been previously applied and found workable in service are outlined.

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