Abstract

Companies employ a variety of tactics to reduce workplace incidents. However, behavioral-based programs have proven highly effective because safety becomes a collective responsibility shared by all employees. This paper will focus on one such program, called Human Performance (HuP). Key facets of the program include safety training, raising awareness of employees’ susceptibility to human error, and informing them how to design management systems as well as to promote behaviors to prevent safety incidents.

People bring to their job their own personal mix of skills, knowledge, experience, attitudes, motivation, habits, and personality. These individual characteristics influence behavior in complex and significant ways. Through training, employees can recognize where errors occur and use the proper tools to change their habits and reduce injuries or quality errors.

The novelty of this approach is to empower workers to contribute equally to their own safety and operational excellence, rather than relying on written policies. The efforts focus on safety within and outside the company.

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