During more than 20 years of implementing supervisor leadership training, the authors have identified 15 leadership skills that improve safety performance in the workplace. The top five skills for motivating a group toward a common goal are:
Giving positive recognition.
Setting team goals.
Keeping score publicly.
Positioning supervisors as trainers.
In Part I (Feb. 2012, pp. 59–63), the authors addressed two of those skills: giving positive recognition and team building. Part II covers the remaining three skills---team goal setting, public scorekeeping and the supervisor as trainer---discusses skills certification and highlights a successful implementation.