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Keywords: quality management
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Proceedings Papers
Quality Assurance
Available to PurchasePublisher: Petroleum Society of Canada
Paper presented at the Annual Technical Meeting, June 7–9, 1998
Paper Number: PETSOC-98-89
... Abstract The purpose of this paper is to discuss quality assurance and total quality management as a business strategy designed to add value to customers. It begins by discussing the roots of quality assurance and total quality management, TQM, looks at some of the difficulties with TQM...
Proceedings Papers
Quality Management And Service (QMAS) At The Energy Resources Conservation Board
Available to PurchasePublisher: Petroleum Society of Canada
Paper presented at the Annual Technical Meeting, May 8–11, 1993
Paper Number: PETSOC-93-38
... Abstract The ERCB embarked on "continuous improvement" in early 1991. Our program was coined QMAS (Quality Management and Service). Ten fact finding teams involving all levels of staff conducted 260 internal and 135 external interviews to establish existing realities, willed futures...
