..., or of providing a service, evaluate, select and develop these opportunities. Capital, the second spoke in the wheel of success, is also very tied to the human component. Capital will flow to projects, services and businesses where there is a potential for growth. upstream oil & gas interview...

... Abstract The ERCB embarked on "continuous improvement" in early 1991. Our program was coined QMAS (Quality Management and Service). Ten fact finding teams involving all levels of staff conducted 260 internal and 135 external interviews to establish existing realities, willed futures...