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Proceedings Papers
Publisher: American Society of Safety Professionals
Paper presented at the ASSE Professional Development Conference and Exposition, June 9–12, 2002
Paper Number: ASSE-02-753
... and indirect costs associated with losing a single client. Resolve issues on the spot, and make doing business with you easy and pleasant. Follow sales trainer and speaker Jeffrey Gitomers sage advice: (1) the cost of fixing a problem never exceeds the cost of not fixing the problem; and (2) the cost...
