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Proceedings Papers
Creating Client Commitment When Loyalty Is Up For Grabs
Available to PurchasePublisher: American Society of Safety Professionals
Paper presented at the ASSE Professional Development Conference and Exposition, June 9–12, 2002
Paper Number: ASSE-02-753
.... He who talks dominates conversations; she who listens controls them. Be different -- differentiate You compete on price or value today. Differentiate your services in clientsÂ’ minds by adding choice, specialization, research, responsiveness, technology or knowledge. Seventy percent or more of all...
