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Keywords: Client Commitment
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Proceedings Papers
Creating Client Commitment When Loyalty Is Up For Grabs
Available to PurchasePublisher: American Society of Safety Professionals
Paper presented at the ASSE Professional Development Conference and Exposition, June 9–12, 2002
Paper Number: ASSE-02-753
...Session 753 Creating Client Commitment When Loyalty Is Up For Grabs Walt Slaughter Walt Slaughter Associates Brentwood, Tennessee Do you focus more upon acquiring or retaining clients? Research shows that your profits can grow as much as 100% from a 10% increase in client retention. Still, every...
