One of the most pressing questions that organizational leaders have in safety is about the use of incentives. Do incentives really work at driving performance? Which ones should we use? How should we use them? These and other questions are not easily answered. Long used to motivate employees and reward participation and performance, incentives are both highly lauded and a source of frustration—sometimes even within the same organization. When well designed, motivation strategies can support high-performance behaviors. Poorly designed, incentives can inadvertently put the focus on the "reward" rather than on safety.
This talk is designed to cut through the confusion by examining incentives in light of proven performance management, behavior change, and organization development principles. Grounded in the presenter's experience with hundreds of organizations across industry, this session helps leaders sort incentive myth from fact and gain the knowledge they need to make informed decisions for their own organization.