Introduction

The Walt Disney Parks and Resorts ergonomics program (Safety In Motion or SIM) has developed and evolved into an integral part of resort operations over the last 12 years. This paper outlines a selected set of ergonomic improvements that exemplify the challenges, along with the key factors for the success, of a sustainable and high-impact ergonomic safety process. In a complex service-business environment ‘high impact’ means beneficial to health, safety, business operations, and employee relations.

Keywords:
human factors, stressor, sim, cast member, health & medicine, high impact ergonomic improvement, reduction, criteria, broom, specification
Subjects:
Health, Ergonomics
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2010. American Society of Safety Engineers
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