Organizations in all business sectors around the world use a variety of metrics both to measure safety, health and environmental (SHE) performance and to benchmark with other similar companies in order to determine their performance improvements or deterioration over a period of time, both internally and externally. SHE professionals are faced with critical decision making regarding the use of leading or lagging indicators to achieve the desired organizational results with respect to management's vision. Further, the introduction and use of financial metrics (e.g., the cost associated with work-related losses) will add additional value to creating a "Balance Scorecard" approach to SHE metrics. In this presentation the panel of global SHE experts will examine the various metric models in different regions of the world and discuss their compatibility and opportunities to standardize them for more consistency.

Achieving "World Class" SHE status is most often measured by the attainment of numeric metric goals expressed in lagging indicators. This presentation will discuss various additional methods used to express SHE successes around the world that will meet regional regulatory requirements and affect true and measurable change in any organization.

Understanding Lagging Indicators:

  • Injury and Illness Data

  • Fatalities

  • Litigation

  • Regulatory Intervention

  • Property Losses

  • Loss Data

Utilizing Leading Indicators:

  • Employee Perceptions

  • Active Safety Committees

  • Rigorous Inspections

  • Meaningful Inductions

  • Risk Assessments

  • Increased Training

Consideration of Financial Metrics:

  • Metrics that Influence Organizational Financial Decisions

  • Awareness of Cost Related Outcomes

  • Using SHE Metrics to Impact the "Bottom Line"

Regional Regulatory Implications:

  • Understanding the Health and Safety Executive Requirements.(UK)

  • Understanding the Ministry of Manpower Requirements (Singapore).

  • Understanding the Occupational Safety and Health Administration Requirements (USA).

  • Other Regional Regulatory Requirements (Middle East Countries)

SHE Regulatory Framework and Relevant Performance Metrics in the United States
The Occupational Safety and Health Administration (OSHA)

In 2007, there were 4.2 million occupational injuries and illnesses among U.S. employees. Approximately 4.6 of every 100 employees experienced a job-related injury or illness, and in 2006, 5,703 employees lost their lives on the job. The leading cause of occupational-related fatalities was transportation-related accidents. These are staggering numbers even considering the size of the domestic workforce in the U.S.

As a result of the Occupational Safety and Health Act of 1970, employers in the United States are responsible for providing a safe and healthy workplace, free of recognized hazards, for their employees. The Act also created the Occupational Safety and Health Administration (OSHA) as the enforcement branch of the U.S. Department of Labor. OSHA's role has been to promote the safety and health of America's working men and women by setting and enforcing standards; providing training, outreach and

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